Employment Support Allowance

Contributory Employment Support Allowance (ESA)  
Contributory ESA is linked to your national insurance contributions record; it is only paid for up to 12 months, and is not means tested.  

Income Related Employment Support Allowance (ESA)  
Income related ESA is means tested. Once you have claimed ESA, you are put into a 12 week assessment phase and during that time you most probably will have to attend a work-focused interview and a Work Capability Assessment (WCA).  Once the assessments are complete, you will either be placed into the Support Group or the Work –Related Activity Group.   If you are un-successful in claiming ESA, you might be able to claim Job Seeker’s Allowance.  

To claim ESA, please call Jobcentre Plus on 0800 055 6688.

For the ESA helpline for general enquiries, please call 0800 169 0310

Appealing your ESA decision

If you are considering appealing your ESA decision, you might find the following video about the Tribunal Service useful:

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