I am still getting DLA, why haven’t I been moved over to PIP yet? 

When Personal Independence Payment (PIP) was first introduced the aim was it would replace Disability Living Allowance (DLA) for most claimants by 2017. Because of staff shortages at the Department for Work and Pensions (DWP) this process is unlikely to be completed until 2021 at the earliest.  If you are under 16 you will continue to get DLA until your 16th birthday. If you were born before 8th April 1947 you won't be affected by PIP, and you will continue to receive DLA.
You do not need to do anything until the DWP writes to you and invites you to make a claim for PIP. However it is important that when the DWP do contact you register your claim, you need to do this by the deadline the DWP will give you in the letter. If you do, then your DLA will continue to be paid whilst your PIP claim is registered.  If you don’t then your DLA payment may stop. 
As part of the claim you will need to fill in a PIP form about how your disability affects you. You may also need to attend a face-to-face assessment with a health care professional. We have produced a leaflet with useful tips and general information about changing from DLA to PIP and how to complete the claim form. Download the leaflet, or request a copy by calling our Welfare Benefits Advice Service on 020 8420 6711

What is Universal Credit and how will it affect me? 

Universal Credit (UC)  is a new means-tested benefit administered by the DWP. It is gradually replacing the majority of means-tested benefits and tax credits (known as legacy benefits) currently those under state pension age (you can check your state pension age at www.gov.uk/state-pension-age).  
Existing recipients of legacy benefits will be moved onto UC via ‘managed migration’. You should not be worse off financially if you are moved onto UC via managed migration.  Sometimes changes in circumstances lead to a UC claim being triggered earlier than it would be thorugh managed migration. This may mean you are affected financially. 

I am unhappy with the decision made by the DWP, what can I do?

You should ask for a mandatory reconsideration. When requesting the reconsideration you should clearly state why you are disputing the decision and if possible send in supporting evidence.

If you're not happy with the outcome of the reconsideration, you can appeal to Her Majesty’s Courts and Tribunals Service (HMCTS). A tribunal panel will make a decision based on the facts and law.You can request either a paper or oral hearing. An oral hearing will normally be held at a venue near you where you and your representative will have the oppurtunity to present your case. Oral hearings have a higher success rate.

Normally you have one month from the decision to request a mandatory reconsideration or an appeal . It is important to appeal in time otherwise you might lose the chance to challenge the decision.If you miss the deadline, a late request can be made if you have good reasons is accepted why it’s late.

Useful contacts

For help and advice on all government services and information, visit: www.gov.uk.

To talk to our specialist Welfare Benefits Advisor call 020 8420 6711 or email [email protected]

Welfare Benefits

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