Patient Education A large part of the rehabilitation process for those who have sustained spinal cord injuries is in learning how best to manage their condition and their lives once they have left hospital. The Spinal Injury Centres run Patient Education Programmes to give their patients the knowledge they need. Sessions covered include bladder and bowel management, skin care, the work of the various spinal injury charities and general health and wellbeing. Each session is run by a key member of ward staff or relevant external expert and volunteers are usually on hand to provide peer support or assist with the session. Aspire works with several of the Centres, providing administration support to the Patient Education Programmes and also carrying out continuous evaluation and feedback to ensure the sessions meet the needs of the patients. We currently have Patient Education Administrators working in Stanmore, Wakefield, Sheffield and Cardiff. Our Administrators work closely with the hospital teams, ensuring the sessions are timetabled into patients’ diaries and that the staff and volunteers are available to deliver their sessions. They also make sure that the patients know what’s coming up and why it’s important they attend. After each session they gather feedback from the patients, seeking areas for improvement and ensuring that feedback is taken on board for the next time. The work of our Administrators has seen attendance at the sessions massively improve, with patient satisfaction also seemingly on the up. Aspire is delighted to be working with the NHS to ensure that this vital area of rehabilitation is available to their patients.