I’m waiting on adaptations through DFG but I don’t know what’s happening

 If you are waiting for adaptations to your home and are unsure what is happening, it is important to establish what has already been done so you can understand where your case currently stands.

When adaptations are needed, you will need to request an assessment from an Occupational Therapist (OT). You can do this by contacting Adult Social Care at your local Council. The OT will assess your needs and recommend what adaptations are required in your home.

Following this, you will be referred for a means test to determine whether you meet the criteria for Disabled Facilities Grant (DFG) funding. Once funding eligibility has been agreed and costs have been established, plans will be drawn up for approval. After this approval is in place, the works can begin.

If you have not yet had an OT assessment, it is important to contact your local Adult Social Care team to ensure you are on the waiting list.

If an OT assessment has been completed but you have not received any updates, you should contact your OT directly to request an update on your case.

If you have been contacted by the team responsible for authorising the DFG (for example, if you have had a means test or a technical assessment by an officer or surveyor), it is advisable to contact the DFG team / Private Sector Housing (PSH) team directly to ask about the next steps.

Please note that the DFG process can be extremely lengthy, and we are unable to provide specific timeframes.